Having assessed the
Risk Rating of all of the Business Operational
Actions you
must now take note of the implied priority on the areas where you
should be implementing improvements to your business.
Associated with each
Operational Action within AMS there is an Improvement
Audit. Action
Improvement Audits
are a series of searching questions that require answers that
address the characteristics of each Action to assess the current
situation. Consolidation of these answers enables you to establish
what needs to be done to improve any Action (view
simple Excel example). We recommend that you should (at a
minimum) undertake an Improvement Audit for all the RED risk
rated Operational Actions.
Each Improvement Audit is
conducted, arranged and reviewed by the person who has been
previously assigned accountability for the Operational Action being
audited. The method of collection of information and the
recommendations of an Improvement Audit are at the discretion of the
accountable person, however the written record of the Audit has a
standard format within the Action Management System. This means that
anyone in the business who is reviewing any completed Improvement
Audit, has a uniform understanding of the business improvement
process.
At the conclusion of an
Action Improvement Audit there is a Recommendation.
Recommendations are then prioritised and (depending on the resources
available) some of these recommendations are converted into
Improvement Projects. The recommendations will determine the
parameters and objectives of each Improvement Project.
Action Measures are
established as part of the Action Audit to determine the success
criteria for the specific improvements sought. |