However Business Audits are another "troubleshooting audit"
that are available within AMS for a rapid specialised assessment
focus. Business Audits are generic audits of a general functional
area of the business and therefore complement the more specialised
Improvement Audits within the Action Management System that are
specific to your Business DNA.
So within AMS the
following specialised Business Audits are provided.
Management
Self-assessment Audit (click here to Audit your own
management ability) is
provided so that your people who "manage" other people can
self-test their management capability using the characteristics
that are important to their area and identify where they need
assistance.
Sales Qualification
Audit is provided
to management as a tool to "qualify" a sales opportunity. This can
be used by either sales or management people to improve the
probability of obtaining a major order from a prospective
customer.
Service Quality
Audit is used to
evaluate the quality of "service" that the business is offering to
its customers.
Client
Relationships Audit is used to determine where the business needs to
improve in its general handling of its customers.
Technology
Audit is used to
evaluate the efficient use and "value" that computer technology
plays within the business.
OH&S
Audit is used to
identify any areas of concern that need to be addressed within the
area of Occupational Health and Safety.