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"Knowledge" in AMS is
a part of the "how to" of an Operational Action.
The "Source Knowledge" menu item therefore displays a
search list directory of all the knowledge items that have
been added into the Internet-AMS and linked to any
Operational Action or Job Action. Much of this "how to"
knowledge already exists in most businesses however it is
often poorly organised and so people cannot get to it when
they need it. So as the AMS implementation evolves, then each
Operational Action and Job Action becomes linked to multiple
items of "knowledge" required to
get the action done efficiently.
"Knowledge" can be in the form of procedures, templates,
tools, check-lists, spreadsheets, reports, etc, and all this
"knowledge" can be uploaded into the Internet-AMS. The
Knowledgebase then becomes both a searchable database and a directory of all information
necessary to run the business. Every knowledge item has a "Link"
that gives access by any employee to view or download this stored
knowledge to assist in the most efficient implementation of the Operational
Actions and Job Actions within AMS.
(Click on picture to expand)
Knowledge is always linked to either an Operational Action
or a Job Action.
Keyword searching of the entire Knowledge base is provided
to easily locate knowledge.
When the filtered knowledge items are subsequently displayed then an
individual item can be accessed and displayed. The
linking, uploading and storage of any knowledge item is
permitted (subject to security conditions) and the value of
the AMS is continually enhanced.
All knowledge can be viewed and downloaded by all employees.
PLEASE NOW SELECT STEP 13: -
Manage Time
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